Job Description
Launch your tech career with our paid IT Support Specialist training program! No degree required—just your drive to learn and grow. TechAdvance Solutions is seeking motivated individuals in Chicago to join our team and gain hands-on experience in network administration, cybersecurity basics, and system troubleshooting. This 12-week paid training program combines classroom instruction with real-world project experience, preparing you for a full-time role in one of Chicago's fastest-growing tech sectors. Our comprehensive benefits package includes health insurance, retirement plans, and professional development stipends.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide technical support to end-users via phone, email, and chat
- Document IT issues and resolutions using ticketing systems
- Collaborate with senior engineers on network infrastructure projects
- Participate in cybersecurity awareness training and protocols
- Assist with hardware inventory management and asset tracking
- Contribute to continuous improvement of IT processes
Qualifications
- High school diploma or equivalent (degree not required)
- Basic computer literacy and familiarity with Microsoft Office
- Strong problem-solving and communication skills
- Ability to work in a fast-paced team environment
- Willingness to learn technical concepts through structured training
- Attention to detail and organizational abilities
- Valid driver's license and reliable transportation