Job Description
Launch your tech career with TechAdvance Solutions! We're seeking motivated individuals for our paid IT Support Specialist training program in Chicago. Enjoy comprehensive hands-on training, mentorship from industry experts, and full relocation assistance to relocate to the Windy City. Join our innovative team and gain in-demand skills in network administration, cybersecurity, and cloud technologies. No prior experience required – we invest in your growth!
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Document IT procedures and create knowledge base articles
- Collaborate with cross-functional teams on system deployments
- Monitor system performance and implement security protocols
- Train end-users on new technologies and best practices
- Participate in 24/7 on-call rotation (rotational schedule)
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic understanding of operating systems (Windows, macOS)
- Willingness to relocate to Chicago, IL
- Passion for continuous learning and technology
- Valid driver's license (for equipment transport)
- CompTIA A+ certification (provided upon completion)