Job Description
Join our award-winning team in Anchorage, Alaska! We're seeking motivated individuals for our paid IT training program with full relocation assistance. No prior tech experience required – we'll teach you everything you need to succeed. Enjoy competitive pay, comprehensive benefits, and the opportunity to build a rewarding career in Alaska's growing tech sector.
Responsibilities
- Provide technical support to clients via phone, email, and remote access
- Diagnose and resolve hardware/software issues
- Install and configure computer systems and networks
- Document technical procedures and maintain service records
- Collaborate with team members to improve support processes
- Stay updated on emerging technologies and industry best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Basic computer literacy (Windows, Microsoft Office)
- Valid driver's license (for potential on-site visits)
- Willingness to relocate to Anchorage, AK