Job Description
Launch your high-paying tech career with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals in Charlotte, NC to join our IT Support team. No degree required – we invest in your growth through industry-leading certification training while you earn a competitive salary. This role offers immediate career advancement opportunities in one of America's fastest-growing tech hubs.
Our 12-week paid training program includes CompTIA A+ certification, cloud computing fundamentals, and cybersecurity essentials. You'll receive mentorship from senior engineers and gain hands-on experience with enterprise systems. Upon completion, you'll transition into a permanent full-time role with salary increases based on performance.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and maintain desktops, laptops, and mobile devices
- Document technical issues and resolutions using IT service management tools
- Collaborate with cross-functional teams on infrastructure projects
- Monitor system performance and implement security protocols
- Train end-users on new technologies and best practices
- Participate in on-call rotation for critical system support
Qualifications
- High school diploma or equivalent (no degree required)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and customer service mindset
- Willingness to obtain CompTIA A+ certification during training
- Ability to lift 30 lbs and work in varied environments
- Valid driver's license with clean record (for occasional site visits)
- Pass background check and drug screening