Job Description
Launch your tech career with our comprehensive paid training program! No degree required – we invest in motivated individuals ready to grow in the dynamic San Jose tech scene. Join our 12-week paid training covering networking, cybersecurity fundamentals, and cloud technologies, followed by a full-time role as an IT Support Specialist. Enjoy hands-on mentorship, certification prep, and a clear path to career advancement. Apply today and transform your future in technology!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems and peripherals
- Monitor and maintain network infrastructure
- Document IT processes and create knowledge base articles
- Collaborate with cross-functional teams to resolve technical challenges
- Implement security protocols and best practices
- Train end-users on new technologies
Qualifications
- High school diploma or equivalent (no degree required)
- Basic computer literacy and problem-solving skills
- Strong written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to learn technical concepts quickly
- Willingness to obtain CompTIA A+ certification during training
- Valid driver's license for occasional equipment pickups