Job Description
Launch your IT career with our comprehensive paid training program! No degree required – we invest in your potential through hands-on learning and mentorship. Join our innovative team at TechSolutions Inc. in Chandler, AZ, where you'll gain industry-recognized certifications while earning a competitive salary. This 6-month program combines classroom training with real-world experience, setting you up for long-term success in high-demand IT roles.
Our commitment to employee development means you'll receive:
- Full salary during training period
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- 1:1 mentorship with senior engineers
- Guaranteed full-time position upon completion
- Opportunities for advancement into cybersecurity or network engineering
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Implement network security protocols and best practices
- Provide exceptional technical support via phone, email, and remote access
- Document troubleshooting processes and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades
- Participate in 24/7 on-call rotation after training completion
- Maintain compliance with ITIL service management standards
Qualifications
- High school diploma or equivalent (no college degree required)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Willingness to obtain CompTIA A+ certification during program
- Experience with Windows/macOS operating systems preferred