Job Description
Launch your career in technology with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals for our IT Support Specialist role in Charlotte, NC. No college degree required – we invest in your growth through hands-on training, mentorship, and certifications. Join our collaborative team where your eagerness to learn is valued more than your formal education. This 6-month paid training program includes classroom instruction, lab practice, and shadowing opportunities with senior technicians. Upon completion, you'll transition to a permanent full-time position with competitive benefits and growth opportunities in one of Charlotte's fastest-growing tech companies.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide tier-1 technical support to internal staff
- Document IT processes and troubleshooting procedures
- Collaborate with cross-functional teams on system deployments
- Participate in training sessions and certification preparation
- Assist with network security protocols and best practices
- Support end-users via ticketing systems and phone support
Qualifications
- High school diploma or equivalent (no college degree required)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to learn technical concepts and systems
- Ability to work in a team environment and follow instructions
- Reliable transportation and punctuality
- Passion for technology and continuous learning
- Must be authorized to work in the United States