Job Description
Transform your career with our comprehensive paid IT training program in sunny Miami! No degree required – we invest in motivated individuals ready to launch into the tech industry. Our 12-week intensive program combines hands-on labs, mentorship from industry experts, and guaranteed placement upon graduation. Learn networking, cybersecurity fundamentals, cloud computing, and system administration while earning a competitive salary. Join our diverse team of innovators and start your journey toward a stable, high-demand tech career today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and maintain desktops, laptops, and mobile devices
- Monitor system performance and troubleshoot issues using diagnostic tools
- Document technical processes and create user documentation
- Collaborate with cross-functional teams to resolve complex technical problems
- Implement security protocols and ensure data protection compliance
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (No degree required!)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to learn technical concepts quickly through hands-on training
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Passibility to work flexible hours including occasional weekends