Job Description
Launch your tech career in Omaha with our comprehensive paid training program! No degree required—just your drive to learn. Omaha Tech Solutions is seeking motivated individuals for our IT Support Specialist training program, where you'll gain industry-recognized certifications and hands-on experience in networking, cybersecurity, and system administration. Our 12-week paid training includes mentorship from senior engineers and guaranteed full-time placement upon completion. Join Omaha's growing tech hub and build a stable career with competitive benefits, health insurance, and advancement opportunities.
Responsibilities
- Install, configure, and maintain computer hardware and software systems
- Diagnose and resolve technical issues for internal and external clients
- Implement cybersecurity protocols and data protection measures
- Provide remote and on-site technical support via phone, email, and chat
- Document troubleshooting procedures and create technical documentation
- Collaborate with cross-functional teams on system upgrades and projects
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (no degree required)
- Basic computer literacy and familiarity with Windows/macOS
- Strong problem-solving and analytical thinking skills
- Excellent communication abilities and customer service mindset
- Ability to work independently and in team environments
- Reliable transportation for on-site support duties
- Passion for technology and eagerness to learn new skills