Job Description
Launch your tech career with paid training and no degree required! TechAdvance Solutions is seeking motivated IT Support Specialists in Jacksonville, FL. Our comprehensive 12-week training program covers networking, cybersecurity, and cloud technologies – all while earning a competitive salary. Join a team that invests in your growth and offers clear advancement paths to senior roles. Enjoy full benefits including health insurance, 401(k) matching, and professional development stipends.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Diagnose and resolve technical issues via phone, email, and remote access
- Deploy and configure workstations, servers, and cloud infrastructure
- Document procedures and maintain accurate ticketing systems
- Collaborate with cross-functional teams to implement security protocols
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (no degree required)
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- CompTIA A+ certification preferred (training provided if needed)