Job Description
Join a Dynamic Team in San Antonio!
We are seeking a motivated IT Support Specialist to join our rapidly expanding technology department. This is an excellent opportunity for individuals looking to kickstart their career in Information Technology without a traditional degree. If you have a passion for solving technical problems and a knack for customer service, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity for growth into higher-level technical roles.
- Modern work environment with state-of-the-art equipment.
Don't let a lack of a degree hold you back; we value skills and attitude over paperwork. Apply today to become part of our success story.
Responsibilities
- Troubleshoot and resolve hardware, software, and network issues for employees.
- Provide tier-one technical support via phone, email, and in-person.
- Assist with the installation, configuration, and maintenance of workstations and peripherals.
- Manage software updates, patches, and security protocols.
- Document technical issues and resolutions in our knowledge base.
- Collaborate with the IT team to improve system efficiency.
Qualifications
- High School Diploma or GED is required (Bachelor's degree not required).
- Basic understanding of PC hardware and operating systems (Windows/Mac).
- Strong problem-solving skills and logical thinking.
- Excellent verbal and written communication abilities.
- Ability to lift up to 25 lbs for hardware setup.
- Willingness to obtain industry-recognized certifications (e.g., CompTIA A+) upon hiring.