Job Description
Join our dynamic team as an IT Support Specialist in Omaha, NE! We're seeking motivated individuals without formal degrees who thrive in hands-on technical environments. Enjoy comprehensive relocation assistance and competitive benefits while supporting cutting-edge technology solutions. Perfect for self-taught professionals and career changers!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT processes and maintain accurate asset inventory
- Collaborate with cross-functional teams to resolve complex technical challenges
- Train end-users on new technologies and best practices
- Monitor system performance and implement preventive maintenance
Qualifications
- 2+ years of hands-on IT support experience (degrees not required)
- Proficiency in Windows/macOS, Active Directory, and cloud services
- Strong problem-solving skills with customer-focused approach
- CompTIA A+/Network+ certification preferred (not mandatory)
- Ability to lift 30lbs and work flexible hours
- Valid driver's license and willingness to travel locally