Job Description
Join the Next Generation of Tech Talent!
Are you passionate about technology but haven't followed the traditional university path? Apex Systems is looking for driven individuals to join our growing IT team in Albuquerque, NM. We value skills and potential over degrees. We offer a comprehensive relocation package to help you move to this vibrant city and start your career journey with us.
In this role, you will be the face of our technical support, ensuring our internal clients have the tools they need to succeed. You will work in a modern, collaborative environment with mentorship opportunities and clear paths for rapid advancement. No prior experience is required; we provide on-the-job training for the right candidates.
Why You'll Love It Here:
- Relocation Assistance: We cover moving costs to help you settle in Albuquerque.
- No Degree Barrier: We focus on your ability to learn and solve problems.
- Modern Tech Stack: Work with cutting-edge hardware and software.
- Career Growth: Fast-track to System Administration or Cybersecurity roles.
Don't let a lack of a degree hold you back. Apply today and let your skills speak for themselves.
Responsibilities
- Troubleshooting & Support: Diagnose and resolve hardware, software, and network issues for employees in a fast-paced corporate environment.
- System Administration: Manage user accounts, configure printers, and maintain local area networks (LAN) to ensure seamless connectivity.
- Help Desk Management: Respond to incoming support tickets via email and phone, prioritizing issues based on business impact.
- Software Deployment: Assist in the installation, configuration, and maintenance of essential business applications and operating systems.
- Documentation: Maintain accurate records of technical issues, resolutions, and standard operating procedures (SOPs).
- Training: Conduct basic technology training sessions for new hires regarding company policies and software usage.
Qualifications
- Education: High school diploma or equivalent. No Bachelor's degree required.
- Technical Aptitude: Familiarity with computers, mobile devices, and basic network concepts is highly desirable.
- Problem Solving: Strong analytical skills and the ability to think logically to troubleshoot technical errors.
- Communication: Excellent written and verbal communication skills with a customer-first attitude.
- Relocation Willingness: Must be willing to relocate to Albuquerque, NM.
- Soft Skills: Ability to work independently as well as part of a team and maintain a positive, professional demeanor.