Job Description
Are you looking to launch your career in the tech industry?
Apex Digital Solutions is seeking a motivated Entry Level IT Support Specialist to join our growing team in New York. We value potential and passion over years of experience. If you have a knack for problem-solving and a desire to learn, we want to hear from you.
As a direct hire position, we offer a comprehensive benefits package, mentorship programs, and a clear path for advancement.
Responsibilities
- Provide technical support to internal employees via phone, email, and in-person.
- Diagnose and troubleshoot hardware and software issues.
- Assist in the setup and configuration of new workstations and devices.
- Maintain accurate records of tickets and service requests.
- Collaborate with senior IT staff to resolve complex technical challenges.
Qualifications
- High School Diploma or equivalent required.
- No prior professional IT experience required; we provide full training.
- Strong desire to learn new technologies and systems.
- Excellent verbal and written communication skills.
- Basic computer literacy and typing speed.