Job Description
Apex Tech Solutions is seeking a highly motivated IT Support Specialist to join our dynamic team in Fort Worth, TX. We are offering an immediate start for the right candidate who is eager to make an impact.
As a key member of our IT department, you will ensure our internal systems run smoothly, supporting employees with technical challenges and maintaining a secure, efficient work environment.
Responsibilities
- Provide Tier 1 and Tier 2 technical support via phone, email, and in-person.
- Install, configure, and troubleshoot hardware and software systems (Windows, macOS, Linux).
- Manage user accounts, access rights, and security protocols.
- Perform regular system maintenance and updates to prevent downtime.
- Collaborate with senior engineers to resolve complex network issues.
Qualifications
- Associate degree in Computer Science, Information Technology, or equivalent experience.
- Proven experience in a help desk or support role.
- Strong knowledge of computer hardware and operating systems.
- Excellent problem-solving and communication skills.
- Ability to work flexible hours and thrive in a fast-paced environment.