Job Description
Join FastTrack Staffing Solutions for an exciting immediate start opportunity with weekly pay in Chicago! We're seeking motivated Customer Service Representatives to join our dynamic team. This temporary role offers the flexibility you need with the financial stability of consistent weekly payouts. Perfect for those seeking quick employment in the Illinois job market.
As a key member of our support team, you'll deliver exceptional service to clients while gaining valuable experience in a fast-paced environment. We provide comprehensive training and a supportive culture focused on your success.
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Resolve billing and service issues efficiently using CRM systems
- Document all interactions in compliance with company protocols
- Meet daily performance metrics for call volume and resolution times
- Collaborate with team members to improve service quality
- Participate in ongoing training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong typing skills (40+ WPM) and computer proficiency
- Excellent verbal communication and problem-solving abilities
- Ability to work flexible shifts including evenings/weekends
- Valid work authorization in the United States
- Positive attitude and adaptability to changing priorities