Job Description
Join our dynamic team at Apex Retail Solutions and kickstart your career immediately! We're seeking motivated individuals to fill part-time customer specialist positions in our Charlotte, NC headquarters. As a key member of our retail operations team, you'll deliver exceptional service experiences while supporting our growing client base. Enjoy flexible scheduling, competitive pay, and rapid onboarding – perfect for students, career changers, or those seeking supplemental income. Apply today and start making an impact tomorrow!
Responsibilities
- Deliver outstanding customer service across multiple channels including in-person, phone, and digital platforms
- Process transactions accurately and efficiently using our POS systems
- Resolve customer inquiries and escalations with empathy and professionalism
- Support inventory management and product merchandising initiatives
- Collaborate with team members to maintain a positive store environment
- Contribute to sales goals through product knowledge and upselling techniques
- Adhere to all company policies and safety protocols
Qualifications
- High school diploma or equivalent; college students welcome
- Minimum 6 months customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Proficient with basic computer technology and point-of-sale systems
- Detail-oriented with strong organizational abilities
- Valid North Carolina driver's license (if driving required)
- Must pass background check and drug screening