Job Description
Join a Team That Values Your Time and Talent!
Apex Data Systems is currently seeking motivated individuals for immediate openings in our Night Shift operations. If you are looking for a stable career in Oklahoma City with the flexibility of evening hours, this is the perfect opportunity for you.
We are expanding our support team to cover both Oklahoma and Georgia locations, offering a chance to be part of a growing enterprise. We provide comprehensive training and a supportive environment for all new hires.
Responsibilities
- Provide technical support and customer service via phone, email, and live chat.
- Diagnose and troubleshoot technical issues for clients efficiently.
- Document customer interactions and resolutions accurately in the CRM system.
- Maintain high-quality service standards during peak evening hours.
- Collaborate with the day shift team to ensure seamless service transitions.
- Stay updated on product knowledge and company policies.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or technical support is preferred but not required.
- Must be available to work night shifts (e.g., 10:00 PM – 6:00 AM).
- Strong computer literacy and typing skills.
- Excellent verbal and written communication skills.