Job Description
Join TechSprint Solutions for an immediate contract opportunity as an IT Support Specialist in Oklahoma City! We're seeking a tech-savvy professional to deliver exceptional user support and maintain our digital infrastructure. This role offers rapid onboarding and a chance to showcase your skills in a dynamic environment. Perfect for candidates ready to hit the ground running and make an immediate impact.
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Manage helpdesk tickets and escalate complex problems
- Deploy and configure workstations across departments
- Document IT procedures and maintain knowledge base
- Collaborate with vendors for equipment/service needs
- Conduct security audits and enforce compliance protocols
- Support cloud infrastructure (Azure/O365)
Qualifications
- 2+ years of IT support experience required
- CompTIA A+ or equivalent certification preferred
- Proficiency in Windows/macOS and Active Directory
- Strong diagnostic and problem-solving skills
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to lift 30lbs for equipment handling
- Excellent communication and customer service aptitude
- Immediate availability to start work