Job Description
Are you a tech-savvy problem solver looking for an immediate start in Colorado Springs? Apex Systems is currently hiring for a dynamic IT Support Specialist role. We value hands-on experience and a passion for technology over formal degrees.
Join a collaborative environment where you will be the first point of contact for technical issues, ensuring our team stays productive and connected. If you are ready to launch your career in tech without the barrier of a four-year degree, this is your opportunity.
Responsibilities
- Troubleshoot Hardware & Software: Diagnose and resolve issues with desktops, laptops, printers, and peripheral devices.
- User Support: Provide exceptional technical support via phone, email, and in-person to internal staff.
- System Maintenance: Perform routine system updates, patch management, and security checks.
- Asset Management: Track inventory of IT equipment and manage user access accounts.
- Documentation: Maintain detailed logs of technical issues and resolutions in the ticketing system.
Qualifications
- Education: High School Diploma or GED (Bachelor's degree not required).
- Experience: 1+ years of experience in a help desk or IT support role preferred.
- Skillset: Familiarity with Windows OS, Office Suite, and basic networking concepts.
- Soft Skills: Strong communication skills and a patient, customer-centric attitude.
- Availability: Must be available to start immediately.