Job Description
Join our dynamic team as an IT Support Specialist in Columbus, OH! We're urgently hiring for a direct hire position with immediate start date. As a New York-based tech innovator expanding our Midwest operations, we offer competitive compensation, career growth, and a collaborative environment. If you're ready to hit the ground running in a fast-paced setting, apply now!
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Manage user accounts and access permissions
- Document IT processes and create troubleshooting guides
- Collaborate with cross-functional teams on system upgrades
- Monitor network security protocols and implement best practices
Qualifications
- 3+ years of IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows OS and Active Directory
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication
- Ability to work independently with minimal supervision