Job Description
Join our dynamic team immediately! TechSolutions Inc. is seeking a highly motivated IT Support Specialist to provide critical technical assistance to our clients in the Tampa Bay area. This is an urgent contract opportunity with potential for long-term engagement. You'll be the first point of contact for resolving technical issues, ensuring seamless operations for our growing client base. We offer competitive pay, flexible hours, and a collaborative environment where your expertise makes a real impact.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide remote and on-site technical support for network connectivity and security protocols
- Install, configure, and maintain workstations, printers, and peripherals
- Create and maintain documentation for troubleshooting procedures
- Collaborate with vendors for equipment repairs and service level agreements
- Train end-users on new technology implementations
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, DHCP, DNS, and VPN technologies
- Strong diagnostic skills with ability to troubleshoot complex technical issues
- Excellent communication and customer service abilities
- Valid Florida driver's license for on-site visits
- Ability to lift 30 lbs for equipment maintenance