Job Description
Join Tampa's fastest-growing tech firm as an Immediate Hire IT Support Specialist! We're seeking a dynamic professional to join our innovative team and deliver exceptional technical support to our clients. This is your chance to start your career with a forward-thinking company offering competitive compensation, growth opportunities, and a vibrant work culture. Position starts immediately – apply now!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows/macOS environments
- Implement cybersecurity protocols and conduct vulnerability assessments
- Manage user accounts, permissions, and access controls
- Document all IT procedures, incidents, and solutions in ticketing systems
- Collaborate with cross-functional teams to optimize IT infrastructure
- Train staff on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Network+ or Security+ certification required
- Proficiency in Active Directory, Azure AD, and cloud services
- Strong troubleshooting skills for Windows/macOS/Linux systems
- Experience with helpdesk software (ServiceNow, Zendesk, etc.)
- Excellent communication and customer service abilities
- Valid Florida driver's license (client site visits required)
- Ability to work flexible hours including occasional weekends