Job Description
Join our dynamic team at TechSolutions Inc. as an Immediate Hire IT Support Specialist in Atlanta! We're seeking a tech-savvy professional to join our fast-paced environment and deliver exceptional IT support services. This is a fantastic opportunity to make an immediate impact while working with cutting-edge technology in a collaborative culture. If you're ready to hit the ground running and grow your career in Atlanta's thriving tech scene, apply today!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document technical issues and resolutions in ITSM systems
- Collaborate with cross-functional teams on IT infrastructure projects
- Monitor system performance and implement preventive maintenance
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Active Directory, Azure AD, and Office 365
- Strong troubleshooting skills for Windows/macOS environments
- Experience with ticketing systems (ServiceNow, Jira preferred)
- Excellent communication and customer service skills
- Ability to work independently and prioritize tasks