Job Description
Join our dynamic team in sunny Miami! We're urgently seeking a tech-savvy IT Support Specialist to start immediately. Miami Tech Solutions is a fast-growing tech firm serving South Florida's vibrant business community. This full-time role offers competitive compensation, comprehensive benefits, and the chance to make an immediate impact in a collaborative environment.
As an integral part of our IT department, you'll resolve technical challenges, optimize systems, and ensure seamless operations for our diverse client base. Perfect for proactive problem-solvers who thrive in fast-paced settings, this position requires minimal onboarding – you'll start contributing from day one!
Responsibilities
- Provide immediate technical support for hardware, software, and network issues
- Install, configure, and maintain IT infrastructure across multiple locations
- Diagnose and resolve system malfunctions with minimal downtime
- Implement cybersecurity protocols to protect sensitive data
- Train staff on new technologies and best practices
- Document IT processes and maintain knowledge base
- Collaborate with vendors for equipment procurement and maintenance
Qualifications
- Minimum 2 years of hands-on IT support experience
- CompTIA A+ or Network+ certification required
- Proficiency in Windows OS, Active Directory, and cloud services
- Strong troubleshooting and diagnostic skills
- Excellent verbal communication and customer service abilities
- Ability to prioritize tasks in high-pressure situations
- Valid Florida driver's license for occasional on-site visits
- Experience with ticketing systems (e.g., ServiceNow, Jira)