Job Description
Join our dynamic team at TechSolutions KC and kickstart your career immediately! We're seeking a skilled IT Support Specialist to resolve technical issues and maintain our digital infrastructure. This contract position offers competitive pay and the opportunity to work with cutting-edge technology in Kansas City's thriving tech hub.
Perfect for candidates ready to hit the ground running, this role provides hands-on experience with enterprise systems while supporting a diverse client base. If you're passionate about technology and delivering exceptional user support, apply today and start working within 48 hours!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Manage helpdesk tickets and provide Tier 1-2 technical support
- Deploy and configure network equipment including routers and switches
- Document IT procedures and maintain knowledge base articles
- Collaborate with vendors for hardware procurement and maintenance
- Implement cybersecurity best practices for endpoint protection
- Train staff on new software and system updates
Qualifications
- 1+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification preferred
- Proficiency in Active Directory, Office 365, and cloud platforms
- Strong diagnostic skills for hardware troubleshooting
- Excellent written and verbal communication abilities
- Ability to work independently and prioritize tasks
- Valid driver's license for occasional on-site visits
- Flexibility to work occasional weekends for system maintenance