Job Description
Start your career TODAY with Baltimore's leading IT services provider! We're urgently seeking a dynamic IT Support Specialist to join our innovative team. This immediate hire opportunity offers competitive compensation, flexible scheduling, and the chance to work with cutting-edge technology in a collaborative environment.
Perfect for tech-savvy problem solvers who thrive in fast-paced settings, this role is your gateway to professional growth in Baltimore's booming tech sector. Apply now and join us within 48 hours!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Manage and maintain user accounts, permissions, and security protocols
- Install, configure, and troubleshoot desktop/laptop systems
- Document all IT processes and maintain accurate incident logs
- Collaborate with cross-functional teams to resolve complex technical challenges
- Train staff on new technologies and best practices
Qualifications
- 3+ years of IT support experience in a corporate environment
- CompTIA A+ or Network+ certification required
- Proficiency in Windows OS, Active Directory, and cloud services (AWS/Azure)
- Strong diagnostic and problem-solving abilities
- Excellent communication and customer service skills
- Ability to work flexible hours including occasional weekends