Job Description
Join our dynamic team at TechForce Solutions and step into an immediate opportunity as an IT Support Specialist in sunny Tampa, FL! We're seeking tech-savvy professionals to deliver exceptional support to our growing client base. This contract position offers competitive pay, flexible hours, and the chance to make an immediate impact in a fast-paced environment. If you're ready to hit the ground running and showcase your technical expertise, apply today!
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems and peripherals
- Manage Active Directory accounts, permissions, and group policies
- Document all IT incidents, resolutions, and asset management activities
- Collaborate with cross-functional teams to ensure seamless system operations
- Deliver user training on new technologies and security protocols
- Monitor system performance and proactively address potential vulnerabilities
Qualifications
- 2+ years of hands-on IT support experience in a corporate environment
- CompTIA A+ or equivalent certification required
- Proficiency in Windows OS, Microsoft Office 365, and networking fundamentals
- Strong troubleshooting skills with hardware and software issues
- Experience with ticketing systems (ServiceNow, Jira, etc.)
- Excellent communication and customer service abilities
- Ability to prioritize tasks and manage multiple projects simultaneously
- Valid driver's license and reliable transportation