Job Description
Join our dynamic team in Colorado Springs as an Immediate Hire IT Support Specialist! We're seeking a tech-savvy professional to deliver exceptional IT services across our growing organization. This is your chance to step into a rewarding role with competitive compensation and rapid onboarding. If you're ready to make an immediate impact and advance your career in the heart of Colorado's tech hub, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Install, configure, and maintain desktops, laptops, and mobile devices
- Collaborate with cross-functional teams to resolve complex technical issues
- Document IT processes, incidents, and solutions in ticketing systems
- Implement security protocols and conduct vulnerability assessments
- Manage user accounts and access permissions across multiple platforms
- Train staff on new technologies and best practices
Qualifications
- 3+ years of IT support experience in enterprise environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and cloud services (AWS/Azure)
- Strong troubleshooting skills with network protocols and infrastructure
- Excellent communication and customer service abilities
- Ability to work independently and prioritize urgent tasks
- Valid Colorado driver's license for occasional off-site support