Job Description
Join our dynamic IT team in Denver and start making an impact immediately! We're seeking a motivated IT Support Specialist to join our growing tech company. This full-time position offers competitive compensation, comprehensive benefits, and the opportunity to work with cutting-edge technologies in a collaborative environment.
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network issues
- Manage and maintain company servers, workstations, and mobile devices
- Implement cybersecurity protocols and conduct security audits
- Document IT processes and create technical documentation
- Collaborate with cross-functional teams to resolve complex technical challenges
- Train employees on new systems and best practices
Qualifications
- 3+ years of IT support experience in a corporate environment
- Strong knowledge of Windows OS, Active Directory, and cloud services
- CompTIA Security+ or equivalent certification required
- Experience with helpdesk ticketing systems (ServiceNow preferred)
- Excellent problem-solving and communication skills
- Ability to work independently and manage multiple priorities
- Valid driver's license and reliable transportation