Job Description
Immediate opportunity available! Indianapolis Tech Solutions is seeking a dynamic Customer Service Specialist to join our growing team. This full-time position offers competitive pay, comprehensive benefits, and a supportive work environment. If you're ready to start your career immediately, apply today!
What We Offer:
- Competitive hourly wage ($18-$22)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Opportunities for career growth
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve technical issues with patience and professionalism
- Document customer interactions accurately in CRM system
- Collaborate with technical team to escalate complex issues
- Maintain high customer satisfaction scores
- Process orders and provide product information
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Positive attitude and team-oriented mindset
- Available for immediate start
- Passion for helping others