Job Description
🚀 Join Our Immediate Hire Event! 🚀
Atlanta Tech Solutions is hosting a exclusive hiring event for dynamic Customer Service Specialists in Atlanta, GA. We're seeking motivated professionals ready to start immediately and grow with our innovative team. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Georgia.
Why Apply Today?
- Immediate start – No waiting weeks for interviews
- On-the-spot offers – Fast-track hiring process
- Full-time benefits – Health, dental, and 401k
- Career growth – Tuition reimbursement and promotions
Responsibilities
- Handle 50+ customer calls daily via phone/email/chat
- Resolve billing inquiries and technical support issues
- Document interactions in CRM systems with 99% accuracy
- Collaborate with IT and billing teams for complex cases
- Maintain 95% customer satisfaction score
- Train on new products and quarterly updates
- Participate in team meetings and performance reviews
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency in CRM software (Salesforce/Zendesk)
- Clear communication and problem-solving skills
- Ability to work flexible shifts (including weekends)
- Basic technical troubleshooting knowledge
- Pass background check and drug screening