Job Description
Immediate opportunity for Atlanta professionals! Join our dynamic team as a Customer Service Specialist and start working immediately. We're seeking energetic individuals to deliver exceptional service while supporting our clients' growing needs. This is a perfect chance to build your career with a leading staffing agency in the heart of Atlanta.
As a key member of our support team, you'll handle inquiries, resolve issues, and ensure client satisfaction through proactive communication. We offer competitive pay, flexible scheduling, and rapid onboarding to get you started right away. Don't miss this chance to join Atlanta's most trusted staffing partner!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve customer issues using CRM systems and problem-solving techniques
- Process orders, returns, and service requests with accuracy
- Collaborate with team members to maintain service standards
- Document interactions and maintain detailed case records
- Identify opportunities for process improvements
- Meet daily performance metrics and quality standards
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service experience
- Proficiency with Microsoft Office Suite and CRM software
- Strong verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Positive attitude with problem-solving mindset
- Reliable transportation to Atlanta office location
- Immediate availability to start work