Job Description
Urgent Hiring Opportunity in Jacksonville, FL! We're seeking motivated Customer Service Representatives to join our dynamic team immediately. No experience necessary – full training provided! Enjoy competitive pay, flexible scheduling, and rapid onboarding. Apply today and start your new career tomorrow!
Responsibilities
- Handle high-volume inbound/outbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Meet/exceed performance metrics for call quality and resolution times
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with Microsoft Office
- Positive attitude and customer-first mindset
- Available for immediate start (within 48 hours of offer)
- Reliable transportation to Jacksonville office