Job Description
Join Coastal Connect Solutions immediately! We're seeking motivated Customer Service Representatives to join our dynamic team in Virginia Beach. No experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and a supportive work environment. Start your career today with one of Virginia Beach's fastest-growing companies.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and manage customer accounts
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Positive attitude and team player mindset