Job Description
Immediate opportunity for motivated individuals to join our dynamic team! Omaha Solutions Group is seeking passionate Customer Service Representatives to provide exceptional support to our growing client base. This temporary role offers competitive pay, flexible scheduling, and the chance to build your career in a supportive environment. If you thrive in fast-paced settings and excel at problem-solving, apply today!
What We Offer:
- Competitive hourly pay ($18-$24)
- Comprehensive training program
- Flexible day/night shift options
- Immediate start date
- Opportunity for permanent placement
Responsibilities
- Handle high-volume inbound/outbound customer calls
- Resolve billing inquiries and service issues
- Process orders and update account information
- Maintain detailed customer interaction records
- Collaborate with team to improve service quality
- Meet/exceed performance metrics (call handling time, CSAT)
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Ability to navigate multiple software systems
- Typing speed of 35+ WPM
- Flexible availability for evening/weekend shifts
- Positive attitude and resilience under pressure
- Omaha residency preferred