Job Description
Join our dynamic team in San Diego for an immediate full-time opportunity as a Customer Service Representative. We're seeking motivated professionals ready to start immediately and deliver exceptional support to our diverse client base. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment designed for growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution
- Identify opportunities for process improvement
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficiency with Microsoft Office and CRM software
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Immediate availability to start