Job Description
We are currently seeking dynamic and motivated individuals to join our team in Jacksonville, FL. We are offering immediate hire positions for Customer Service Representatives. If you are ready to start a new career path with a company that values your contribution and offers growth opportunities, we want to hear from you.
Our team is growing, and we are looking for people who can deliver exceptional service and maintain a positive work environment.
Responsibilities
- Greet customers warmly and assist with inquiries in a professional and timely manner.
- Handle high volumes of incoming calls, emails, and chat requests.
- Process customer orders, returns, and exchanges accurately.
- Resolve customer complaints and escalate issues to management when necessary.
- Maintain a clean and organized workspace to ensure efficiency.
- Update customer information in the database accurately.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service experience is a plus but not required for immediate hires.
- Strong verbal and written communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer proficiency and typing skills (30 WPM+).
- Reliable transportation is required.