Job Description
Join our dynamic team immediately as a Customer Service Representative in El Paso, TX! We're seeking motivated individuals to deliver exceptional client experiences in a fast-paced environment. This full-time role offers competitive pay, comprehensive benefits, and immediate start opportunities. Perfect for career changers or those seeking quick employment in the service industry.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics including call handling time
- Adhere to company policies and compliance standards
Qualifications
- High school diploma or equivalent required
- 6 months+ customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficient with Microsoft Office and CRM software
- Bilingual (English/Spanish) strongly preferred
- Pass background check and drug screening