Job Description
Immediate Opening! Join our dynamic team in Oklahoma City, TX as a Customer Service Representative. We're urgently seeking motivated professionals to start within 48 hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. Apply now and kickstart your career today!
Responsibilities
- Handle high-volume inbound/outbound customer calls and emails
- Resolve customer inquiries with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet/exceed performance metrics for resolution times
- Identify opportunities for process improvements
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Proficient with Microsoft Office Suite
- Flexibility to work weekends/holidays
- Positive attitude and team player mindset