Job Description
Immediate opportunity available in Jacksonville, FL! Join our dynamic team as a Customer Service Representative and start working immediately. We're seeking motivated individuals to deliver exceptional customer experiences while supporting our growing operations. No experience necessary—full training provided. Apply today and begin your new career tomorrow!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to ensure customer satisfaction
- Meet daily performance metrics for response times and resolution rates
- Identify opportunities to improve service processes
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficiency with basic computer applications
- Positive attitude and customer-focused mindset
- Reliable transportation to our Jacksonville facility
- Must pass background check and drug screening