Job Description
Are you ready to take your career to the next level? Apex Talent Solutions is currently hosting a Hiring Event in Atlanta, Georgia, and we are seeking dynamic individuals to join our growing team. Whether you are based in Atlanta or looking to support our Tampa operations, we have exciting opportunities for you.
As a part-time Customer Success Specialist, you will be the face of our brand, ensuring our clients receive top-tier support while enjoying a flexible schedule that fits your lifestyle. This is an excellent opportunity for students, retirees, or anyone seeking a balanced work-life dynamic.
Why Join Us?
- Flexible part-time hours designed for your convenience.
- Competitive pay ranging from $18.00 to $24.00 per hour.
- Training provided for all new hires.
- Opportunities for growth within the organization.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on high-quality service.
- Resolve complex customer issues efficiently while maintaining a professional demeanor.
- Accurately document customer interactions and feedback in our CRM systems.
- Collaborate with the support team to identify trends and improve service protocols.
- Assist in onboarding new team members during our hiring events.
- Maintain a positive and welcoming atmosphere for all clients.
Qualifications
- High school diploma or GED required.
- Previous customer service or support experience is a plus but not required.
- Strong communication skills, both verbal and written.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Reliable internet connection and computer proficiency.
- Willingness to work evenings and weekends as needed.