Job Description
Are you looking to kickstart your career or seeking a fresh challenge? Join our exclusive Hiring Event for Customer Service Associates in Atlanta, Georgia (with opportunities extending to California). We are currently seeking motivated individuals who are eager to learn and grow, as no prior experience is required for this exciting opportunity.
As part of our hiring initiative, you will be trained on-site and provided with the tools necessary to succeed. We value attitude and work ethic over experience, making this the perfect role for students, career changers, and recent graduates.
Why Join Us?
- Comprehensive paid training program.
- Competitive hourly pay with performance bonuses.
- Health, dental, and vision insurance options.
- Career advancement pathways within the company.
Responsibilities
- Interact with customers via phone, email, and live chat to resolve inquiries and provide accurate information.
- Assist customers with account setup, troubleshooting, and product/service navigation.
- Document all customer interactions and feedback in the CRM system.
- Collaborate with the support team to identify trends and improve service quality.
- Meet daily and weekly performance targets regarding call volume and customer satisfaction.
Qualifications
- High school diploma or GED required.
- Excellent verbal communication and active listening skills.
- Strong computer literacy and typing speed (40+ WPM).
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to work flexible shifts, including evenings and weekends.