Job Description
Join TechNova Solutions as a Full-Time IT Support Specialist in Dallas! We're seeking motivated individuals without college degrees to deliver exceptional technical support to our growing team. No experience? No problem – we provide comprehensive training! Enjoy competitive pay, comprehensive benefits, and a dynamic career path in technology. Apply today and launch your tech career in one of America's fastest-growing cities.
Responsibilities
- Provide technical assistance for hardware, software, and network systems
- Troubleshoot and resolve end-user issues via phone, email, and in-person support
- Install, configure, and maintain desktop/laptop computers and peripherals
- Document all technical issues and solutions in our ticketing system
- Collaborate with IT team on system improvements and security protocols
- Conduct periodic equipment audits and maintenance checks
- Train employees on new technologies and best practices
Qualifications
- High school diploma or equivalent (degree not required)
- Basic knowledge of computer hardware, software, and networking
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and adaptability
- Willingness to learn and grow with company-provided training
- CompTIA A+ certification preferred but not required