Job Description
Join TechNova Solutions as a Full-Time IT Support Specialist and hit the ground running in Las Vegas! We're seeking a dynamic professional to provide exceptional technical support to our growing client base. This immediate-start role offers competitive compensation, comprehensive benefits, and opportunities for career advancement in a fast-paced tech environment. If you're ready to make an impact from day one, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS systems
- Provide remote and on-site technical support to enterprise clients
- Manage network infrastructure including routers, switches, and firewalls
- Implement cybersecurity protocols and data protection measures
- Document technical processes and maintain service desk ticketing systems
- Collaborate with cross-functional teams to optimize IT operations
Qualifications
- 3+ years of hands-on IT support experience in corporate environments
- CompTIA A+ or Network+ certification required
- Proficiency in Active Directory, VPN configurations, and cloud services
- Strong troubleshooting skills for network connectivity issues
- Excellent written and verbal communication abilities
- Ability to work flexible hours including occasional on-call duties