Job Description
Join our dynamic team at TechSolutions Inc. as a Full-Time IT Support Specialist in New York, Virginia. We're urgently seeking skilled professionals to start immediately and help maintain our cutting-edge infrastructure. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment.
As a key member of our IT department, you'll provide critical technical support to ensure seamless operations. We value proactive problem-solvers who thrive in fast-paced environments. If you're ready to make an immediate impact, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues across company systems
- Manage network security protocols and implement best practices
- Provide user training on new technologies and systems
- Monitor system performance and conduct regular maintenance
- Collaborate with cross-functional teams on IT projects
- Document technical procedures and create troubleshooting guides
- Stay updated on emerging technologies and industry trends
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+ or equivalent certification required
- Proficiency in Windows/macOS environments and cloud platforms
- Strong knowledge of network infrastructure and security protocols
- Excellent troubleshooting and problem-solving abilities
- Valid driver's license and reliable transportation
- Ability to work flexible hours including occasional weekends
- BS in Computer Science or related field preferred