Job Description
Are you a people-person with a knack for organization? Sun City Family Care is seeking a dedicated and friendly Front Desk Receptionist to join our growing team in Tucson, AZ. As the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment.
We offer a competitive salary, comprehensive benefits package, and a supportive work culture that values your contributions. If you are looking for a stable role where you can make a difference in the community, we want to hear from you.
Responsibilities
- Warmly greet and welcome patients and visitors upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including answering multi-line phones, directing calls, and managing the switchboard.
- Schedule and confirm patient appointments using our electronic health records (EHR) system.
- Process new patient registrations and update confidential demographic information accurately.
- Collaborate with clinical staff to ensure smooth clinic operations and patient flow.
- Handle incoming inquiries via email and phone with professionalism and efficiency.
Qualifications
- High School Diploma or GED equivalent required; additional receptionist or medical office experience is a plus.
- Proven experience in a front desk, administrative, or customer service role.
- Excellent verbal and written communication skills with a friendly and professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with EHR systems (e.g., Athenahealth, Epic) is preferred.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively in a fast-paced setting.