Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors! We're seeking a polished Front Desk Receptionist to deliver exceptional service in our state-of-the-art San Diego facility. This role combines administrative precision with warm hospitality in a fast-paced environment. If you thrive on multitasking and enjoy creating positive first impressions, apply today!
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greet visitors, verify appointments, and collect patient information
- Maintain digital and physical filing systems with HIPAA compliance
- Coordinate patient check-in/check-out processes efficiently
- Process payments and manage insurance verifications
- Assist with scheduling and calendar management for providers
- Collaborate with medical staff to ensure seamless clinic operations
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems (Epic preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Professional appearance and positive demeanor
- Basic medical terminology knowledge preferred