Job Description
Are you a detail-oriented professional with a warm personality? Albuquerque Medical Center is seeking a dedicated Front Desk Receptionist to join our dynamic team. As the face of our organization, you will play a crucial role in ensuring our visitors have a welcoming experience while managing the daily operations of the front office.
We pride ourselves on our patient-centered approach and are looking for someone who embodies our core values of integrity, compassion, and excellence. If you are ready to advance your career in a supportive environment, we encourage you to apply.
Responsibilities
- Greet and welcome patients and visitors with a professional and friendly demeanor.
- Manage incoming calls, route them appropriately, and take detailed messages.
- Schedule appointments and maintain the master calendar for the facility.
- Verify patient information and update electronic health records as necessary.
- Process payments and handle front desk cash and credit transactions accurately.
- Assist with general administrative duties, including filing, data entry, and mail distribution.
- Maintain a clean and organized reception area to ensure a positive first impression.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Previous experience in a receptionist or medical office setting is highly desirable.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Basic knowledge of medical terminology and HIPAA compliance is a plus.