Job Description
Join our dynamic team at Peak View Medical Group as a Front Desk Receptionist and be the first point of contact for our valued patients! We're seeking a professional, energetic individual to manage daily front desk operations with exceptional customer service. This is an immediate opening for a full-time position offering competitive pay and a supportive work environment.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer and direct incoming calls to appropriate departments
- Schedule and confirm patient appointments using EMR software
- Collect and verify insurance information and process payments
- Maintain organized patient records and confidential files
- Coordinate with medical staff to ensure smooth patient flow
- Assist with basic administrative tasks (faxing, copying, filing)
Qualifications
- High school diploma or equivalent required
- 1+ years experience in customer service or front desk role
- Proficiency with Microsoft Office Suite and EMR systems
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and organizational skills
- Basic knowledge of medical terminology preferred
- Positive attitude and professional appearance